My service was absolutely amazing. So clean and professional. John was installing our garage door and his customer service was impeccable. Katy was the one who kept in touch with me about all of my services also. I’m very pleased with my purchase and will let my friends and family know!

John and his team are the best in business! We replaced our 20 year old builder garage door with him in May 2020. His prices were VERY reasonable. Installation was professional and well done. Yesterday we had an incident where the garage door’s chain came off. John came today and replaced it for free under the warranty. Amazing service and highly recommended!

I had a garage door opener installed in the summer of 2019. ONC’s office was polite and helpful in providing a very competitive quote and setting up an appointment. The technician was not as polite, but his work was neat and he did a decent job of cleaning up after himself. Upon his inspection, however, he noted to me that he needed to fasten a 2×4 piece of wood above my garage door to install the opener and insisted on charging me an extra $75 for this. I brought this down to $50 but was not impressed with the overcharge. He also ended up drilling a hole through the garage door frame by mistake and he filled it in after I pointed it out to him. The technician also didn’t provide me with an invoice and charged me using his mobile point-of-sale system. Overall, ONC’s service was a mixed bag and I’m not sure I’d use them again. Edit: Disappointing response by the business for a four-star review. Have sent email and attached photo. Also remembered a last-minute overcharge by the technician, which I’ve now included in my review and led me to drop my score to three stars.

Broken Spring Fix – I chose ONC because of the positive reviews and it didn’t disappoint. Quick appointment booked, showed up during the given window, he gave great advice and got the job done very quickly. I was on a call at the time, so I’m not sure but it felt like 10 minutes – really it could not have been better – I should have called the day my Spring broke!

Professionalism all the way. I bought a Garage door about a year and a half ago. I was sceptical at the beginning to purchase this door without doing my homework and this was an impulse buy or last-minute decision. I was impressed that John took the time to explain to me in detail exactly what I was getting, with No gimmick, No hassle and the best price offering. People make the company what it is not the brands they carry, and john certainly proved that. I would recommend ONC. John would address all issues and fix them to the best of his abilities. After a year the door showed major defects, such as bubbling of the aluminum and the fading of the trim colours., however, John decided he would install a brand new door and redo the trims at his expense. I don’t blame ONC for the defects I blame the Mfg and I hope that ONC moves away from the mfg and finds a better supplier. I usually don’t give any company a five-star rating, but in this case, john made it all possible. Would I buy another door from them I would say at this time yes because all is good ( but, time will tell)?

Super happy with my recent service. Not only did they fix my broken spring in a quick and professional manner, but they also provided some overdue maintenance on my garage door. Now it operates more quietly than before and they even fixed some alignment issues. Their pricing was also very competitive. Highly recommend these guys.

Was impressed with the appointment booking process – they couldn’t fit me in due to my highly limited availability (headed out of town), but then called me back after 15 minutes to say a tech had become available. The service technician arrived on-time and was super friendly. Seemed knowledgeable. Billed a reasonable amount considering a fair amount of work needed done. Quite happy with the service I received 🙂

What a great team ONC is. We ordered two new garage doors and openers from ONC. We received a prompt response, detailed proposal (competitive) and great service and delivery. I wished ever company I dealt with delivered this level of service. Thanks ONC